Once created, PCMs need to be viewed, edited, added-to, reported-on and otherwise maintained. Tourplan NX arranges these maintenance operations into three categories; PCM Details, Itinerary, and Operation (there is another category at the top of the menu structure, called the Dashboard, but this is solely for viewing purposes - all fields in the Dashboard view are read-only). Each category has a number of sub-categories that group related screens and fields together, enabling relevant management tasks to be carried out on the PCM.
This chapter describes miscellaneous functions related to managing PCMs, including package setup, generating messages and maintaining contact details.
Operation View
The Operation view picks up the remaining menu options related to modifying an existing PCM that are not already covered in one of the other PCM Quotes menus. As with changing general PCM details or itinerary information, there are several menu options, depending on the type of change needed.
The following graphic shows the PCM Quotes Operation menu matched with corresponding procedures in the PCM Quotes User Manual.
